CSII will never sell, rent, or exchange any of your personal information, including your email address, to any third party. CSII will not use, transfer or disclose your personal information to anyone outside of CSII, unless your authorization is received, except in regard to your service provider's instructions, as required by law, or as necessary to protect the property, interests, and rights of CSII.
CSII takes all reasonable precautions to protect information sent via CSII’s website both on-line and off-line. We have procedures in place to protect the loss, disclosure, destruction, misuse, or alteration of your personal information collected. CSII has security policies in place for data storage and secure data destruction, encryption and masking mechanisms to ensure that personal information is accessible only by staff designated to handle such and who have authorization to access. All CSII’s employees with access to personal information are also bound to adhere to this policy as part of their employment contract with CSII. Additionally, CSII maintains strong contractual language to protect your information with all vendors. The servers that house our information are physically located in a secure environment to prevent unauthorized access.
Personal Information Captured
CSII may collect the following types of personal information: names, postal and e-mail addresses, telephone numbers, government assigned identifiers, banking information as required to process payment when providing our collection services.
CSII may capture your personal information as a result of speaking with you or your service provider may have provided the information to CSII as part of CSII’s contractual business relationship with that service provider. In addition, you may have provided your information via CSII’s website, which could include the employment application process.
Utilization of Personal Information Captured
Unless you do not consent, CSII will use your personal information for the purpose of processing your payment transaction, or to contact you in regard to a balance owed to CSII or your service provider. In order to process your payment, CSII will utilize your checking account information provided to complete the transaction you are authorizing. This information will not be shared with any other entity unless where a release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings.
Links via CSII’s Web-site
CSII’s web-site contains links to other sites. Please be aware that CSII has no control over these sites and is not responsible for their privacy practices. When a consumer leaves CSII’s site, we encourage them to read the privacy statements of every web-site that collects personal information. This privacy statement applies solely to information collected by CSII.
Notification of Change
If you have received any electronic communications, it means you expressed interest in receiving updates about the solutions, services, and other news from CSII via email. If you no longer want updates, please follow the opt-out instructions included on the electronic communication.
Trademarks and registered trademarks are the properties of their respective companies.
Make a Correction to Personal Information
CSII cannot guarantee 100% accuracy regarding your personal information. However, we are committed to correcting any information that is properly identified as incorrect. Please forward any updates or corrections to your personal information to CSII at firstname.lastname@example.org or via CSII’s Quality Control Department at 800-994-0578. Please note that there are scenarios where only your service provider may have the authority to update or correct your personal information. In these scenarios, CSII will forward any such requests to the service provider for directive.
CSII’s Contact Information
Customer Service Numbers
Minimum Office Hours
(Except office observed holidays)
Monday - Friday 8:00 AM - 5:00 PM CST
P O Box 1088
Arlington, TX 76004
If you are inquiring about an account balance, please
contact our office directly at 866-410-5335.
Our Consumer Protection and Privacy policies do not allow us to correspond via email.
Credit Systems International, Inc. (CSII) provides debt collection services.
If you have been contacted by Credit Systems International, Inc. (CSII), we are attempting to collect a debt and may use any information obtained for that purpose.